Privacy & Data Handling

Modified on Thu, 6 Nov at 4:56 PM

VidDoctor takes privacy and data protection seriously.
Your Smart Assistant is built to safeguard client information while maintaining full compliance with Meta’s platform rules and global data standards.


What Is Stored

  • Client conversations remain inside Meta’s secure platform.

  • Estimate requests and emails are delivered directly to your inbox — not to external servers.

  • No messages, photos, or attachments are stored or analyzed outside of your account.


What Is Not Stored

  • VidDoctor does not collect or retain personal information beyond what clients choose to share through Messenger or Instagram.

  • We do not use or resell client data for marketing or analytics.

  • We do not store files or conversations on third-party systems.


Your Responsibility

To maintain security and compliance:

  • Do not request or store sensitive personal identification documents.

  • Use only your designated lead email for client estimates.

  • Delete irrelevant or outdated client photos after your consultation or project is complete.


Key Takeaway

All data shared through your Smart Assistant remains private, secure, and under your direct control.
Your clients can communicate with confidence knowing their information is never shared, sold, or used outside of your authorized business operations.

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